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Customer Emails

Over the years we have received literally hundreds of letters from delighted customers. Its a unique achievement in our industry and something we are very proud of. Of course, we don't expect you to take our word for it - WE PROVE IT - we show you the actual letters. If you want to see positive proof of our high standards of service click here to see some of our Customer Letters ...

In recent years more and more customers express their appreciation by email.

Click here to see some of the emails we received in 2006
Click here to see some of the emails we received in 2007
Click here to see some of the emails we received in 2008
Click here to see some of the emails we received in 2009
Click here to see some of the emails we received in 2010
Click here to see some of the emails we received in 2011
Click here to see some of the emails we received in 2012
Click here to see some of the emails we received in 2013
Click here to see some of the emails we received in 2014
Click here to see some of the emails we received in 2015

Scroll down to see some of the emails we have received so far in 2016 ...


How kind of you, I was just trying to be helpful really as everything else was so good. Thankyou for your response to what is only a small matter I will be happy to recommend you to anyone who is looking for a shed. There is a lot of poor quality products out there, yours is not one of those.

Russ, Cambridge, CB1, 8x10 Apex Shed 521, 2nd February 2016


Sorry for the delay
Just a note to thank you for your help

Thomas, Hartlepool, TS25, 6x6 Greenhouse 102, 2nd February 2016

EXTRA NOTE:- ORIGINALLY ORDERED IN 2008, A REQUEST FOR A REPLACEMENT PART WAS RECEIVED ON 25th JANUARY 2016, WHICH IS REPRODUCED BELOW:

Can I get a replacement part for the aluminium front runner for the door


13.00 hours Saturday 30th January 2016

Finally a day without rain, so we were able to fit the new parts to the greenhouse (at last).
Well, you will be pleased to know that it all is well and everything fitted perfectly and we now have a greenhouse with a snug fitting door.

Thank for you help on this and we are sure that you will want to hear from us again!

Yours

John & Jeni, Waterlooville, PO8, 7x7 Greenhouse 087, 30th January 2016


Many thanks for instructions. Excellent quality shed.

Bev, Hingham, Norwich, NR9, 8x12 Apex Shed 063, 18th January 2016


Order receive on time and in good condition. Luckily someone was at home to receive it as driver was on his own and said he would have been unable to unload on his own! Instruction booklet has some mistakes regarding which bolt/screw to use and naming of some struts. Overall good value for money though fixing final roof ridge was a bit problematic.
Regards,

Lisa, Paignton, Devon, TQ4, 9x8 Metal Shed 374, 11th January 2016


Thank you very much indeed, and for the quick service!

Jeannette, Mountain Ash, Mid Glamorgan, CF45, 8x10 Greenhouse 06, 10th January 2016


Hello
Thank you for delivering the above order so quickly. The driver was lovely and helped me put it all in the garage. One of the boxes (with the polycarbonate sheets) was damaged - torn - and he took a photo with his signing machine.

I have not unpacked it all yet as I am waiting for my people to erect it. However I would like to get hold of the instructions. I wonder if you could indicate which box they will be in? Or, even better, if you could send me an additional copy by email?

Thank you again for your service, including responding to queries, and prompt delivery.
with best wishes

Jeannette, Mountain Ash, Mid Glamorgan, CF45, 8x10 Greenhouse 06, 10th January 2016

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