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Customer Emails

Over the years we have received literally hundreds of letters from delighted customers. Its a unique achievement in our industry and something we are very proud of. Of course, we don't expect you to take our word for it - WE PROVE IT - we show you the actual letters. If you want to see positive proof of our high standards of service click here to see some of our Customer Letters ...

In recent years more and more customers express their appreciation by email.

Click here to see some of the emails we received in 2006
Click here to see some of the emails we received in 2007
Click here to see some of the emails we received in 2008
Click here to see some of the emails we received in 2009
Click here to see some of the emails we received in 2010
Click here to see some of the emails we received in 2011
Click here to see some of the emails we received in 2012
Click here to see some of the emails we received in 2013
Click here to see some of the emails we received in 2014

Scroll down to see some of the emails we have received so far in 2015 ...


We would just like to say thank you very much for our new greenhouse. It is beautifully made.
We also thank Fitter 540 for the installation . It was a pleasure having him here.

Janet, Norwich, Norfolk, NR11, 6x8 Cedar Greenhouse 321, 14th February 2015


Message: Sir. Just a word to say thanks for our shed, also thanks to your delivery Driver he was first class real good fellow bang on time and dropped the shed just the right place please pass on my thanks to him
Best Regards

Alan, Coventry, West Midlands, CV6, 6x8 Apex Shed 063, 10th February 2015


Thanks for your help, after a bit of a chat with the carrier we finally have our greenhouse. Would definitely use your Company again.

Lawrence, Oxford, Oxfordshire, OX1, 6x6 Greenhouse 08, 6th February 2015


Hi
Everything fine and thank you so much for sending on the ground anchor kit. Much easier than drilling holes in the frame and trying to screw that down to the concrete!
I have one favour to ask:
I have broken one of the small plastic inserts by carelessly kneeling on it while assembling the door. Would it be possible for you to send me a replacement. I will happily pay postage/packing, etc.
Many thanks again. All frames assembled (except the roof) and will put it up once the snow goes away!
With best wishes
Simon

EXTRA NOTE: OUR REPLY IS REPRODUCED BELOW.

Hi
Thank you for contacting us.
We do not stock this item ourselves but I have contacted the factory who have agreed to post you one free of charge as a goodwill gesture.
This should arrive in the next few days.
Regards

EXTRA NOTE: CUSTOMERS REPLY TO OUR EMAIL IS REPRODUCED BELOW.

Thanks very much. Considering it was my fault, that's very good service!

Simon

Simon, Lochgilphead, Argyll, PA31, 6x8 Greenhouse 01, 5th February 2015


All in order, and have just received the goods. Excellent service, thank you and sorry for the delay in replying I was called away from home.

Barry, Southampton, Hampshire, SO40, Polycarbonate Glazing Sheets, 4th February 2015


Hi
Just bought an 8 sided gazebo from you. I didn't receive any construction instructions with it. Would it be possible to e-mail me these.
Thank you.

EXTRA NOTE: INSTRUCTIONS WERE EMAILED ON THE SAME DAY AS RECEIVING THE ABOVE EMAIL. THE CUSTOMERS REPLY IS REPRODUCED BELOW.

Thanks for the quick response. Instructions great.

Penny, Thornaby, Stockton-on-Tees, TS17, 10x10 Gazebo 421, 3rd Febuary 2015


Hi, I bought a gazebo off you last month and I was so happy with the quality I am looking at buying a shed from you.
I have only one problem. I require a shed with a door at each end for ease of acces from front of house to garden. Could you possibly help?

Regards

Les, Bideford, Devon, EX39, 8x8 Gazebo 220, 17th January 2015

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