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Customer Letter


Messrs (NAME),

Our orders through you for a shed and a summerhouse for our new garden have now been implemented. I write to express our appreciation for the high standard of service you have provided. In particular, we are grateful for two things. First, your Andrew gave us skilful and disinterested advice as between our original conservatory idea and the summerhouse we now have. Second, he pointed us towards engaging Stuart to install the bases for our new buildings. Stuart's work has been absolutely first class: he has ended up constructing both our back and front gardens completely, and has done a wonderful job at a most reasonable price. I can't resist saying I am amazed to hear that you have let him go because you are changing the basis on which you do this kind of business. However, as far as we ourselves are concerned, many thanks.

Sincerely,

(CUSTOMER NAME)

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