CLEARANCE AND EX-DISPLAY

Clearance Products: Save money with our Clearance products, but don't delay or you could lose out. If you cannot find a suitable product in our Clearance category have a look at our new products such as greenhouses or garden furniture. Our normal parts service is available for faulty components with Clearance products.

Repackaged Products: Repackaged products feature a triangular Repackaged flash across the main product image. These products may include blemishes, imperfections, scratches or signs of use but the products are usable. All major components are intact but some minor components such as screws, washers or cover caps may be missing. Repackaged metal products such as metal sheds or gazebos may also include small dents and creases, chips and other blemishes. Repackaged timber products such as a wooden shed or gazebo may include weathering or splits and shakes. A coating of wood preservative is normally required after assembly and the timber surfaces may require some filling or sanding first. We deliver many thousands of products every year and with a generous returns policy we receive plenty of returns. This does not mean that the products are faulty. There are many reasons for returning a product, but in most cases the customer never opened the box and never saw the product.

End of Line Products: End of line products feature a triangular End of Line or Clearance flash across the main product image. When available these products are great value as they are often brand new or nearly new at a competitive price.

Cancelled Orders: Cancelled products feature a triangular Cancelled Order flash across the main product image. These are great value but only if you are happy with the product as it is. Most of the cancelled orders we offer have already been made so they cannot easily be adjusted.

Ex Display Buildings: Ex display products feature a triangular Ex Display. We have no display buildings for sale unless you can see this flash.

Clearance Products: Our clearance products offer an opportunity to save money. However, with most of our clearance products there is only one available. When it's gone, it's gone. It's first come, first served. So once you decide you like a clearance product you should buy it without delay.

Clearance products are offered promptly when available but there is no certainty or continuity of supply. Although we may occasionally have a clearance log cabin or summerhouse available, or a garage, these higher value products are scarce so once it's sold it may be months before another similar product is available. We have slightly more of the cheaper products available such as metal sheds, metal gazebos and polycarbonate greenhouses but even these are irregular and you often have little or no choice. If you cannot find a suitable product in our Clearance category we recommend searching for one of our new products in our other categories. Our normal replacement parts service is available for faulty components with clearance products.

Repackaged Products: Repackaged products are substantially complete and functional although the packaging may not be in new condition. All major components are usable although there may be some blemishes, imperfections, scratches and signs of use. There should be no significant shortages unless listed although a few minor components such as screws, washers or cover caps may be missing. Sometimes the packaging was damaged in our warehouse or in transit. Sometimes the product was returned or a customer ordered the wrong model. Some components may have minor damage and signs of wear. Whatever the reason, unless we can see that the product and packaging are in new condition we will not send it out as new. Instead we offer the product for sale as repackaged.

Repackaged metal products may include more imperfections than a new product including a higher incidence of small dents and creases, scratches, chips and other blemishes. A metal product which has been returned may also include scratches around the fixing holes if assembly was attempted. It may be possible to locate components with visible blemishes in a less prominent position if there is more than one of that component, for example, gazebo posts or metal shed wall panels.

Just like any timber product, repackaged timber products may include knots, shakes, small splits, machining marks, filler, staining imperfections and other blemishes. A repackaged timber product which has been returned may also include other minor imperfections such as fixing holes if assembly was attempted or weathering if it was stored uncovered for a period but the product should still be usable. It should be possible to conceal most imperfections with woodstain and a limited use of filler, wood glue or sanding. An extra coat or two of wood stain is recommended to cover minor blemishes.

We deliver thousands of products every year and we offer a generous returns policy so it is inevitable that we receive returned products on a regular basis. This is not an indication that the products are faulty. Often customers choose to return a product if is damaged in transit. Other reasons include an address label becoming detached from a parcel or customers ordering the wrong product by accident. Many of our returned products were never delivered and in most cases the customer did not open the box and never saw the product.

End of Line Products: End of line products are normally the last one or two from a batch of products which are out of stock or have been discontinued. These are often brand new or nearly new products, although the packaging may be damaged.

Cancelled Orders: Cancelled products occasionally become available if a brand new product was cancelled by a customer after it was made, for example if the customer was unable to accept delivery following a change in circumstances. As a result a superb building may be available with fast delivery within a few weeks. Normally, it has already been made it is not possible to change the design or the size. However, many optional accessories may be available if required.

Ex Display Buildings: We have no display buildings available unless you can see a product with an Ex Display flash across the main image. We occasionally offer buildings which have been on display at our showcentre in Norwich. Typically the building has been on display for a few years. All ex display buildings are usable with no significant defects and if assembled with care an ex-demo building should last for years with periodic maintenance. Routine maintenance may be due at the time of sale. Display buildings are normally available for immediate collection, often for the buyer to dismantle and collect. Delivery and installation may not be available. We only display buildings which we know will last well and bear close scrutiny.Our Show Centre is currently closed to the public except for viewing by appointment, with only 4 buildings on show. If you want to view an ex display building please contact us to make an appointment and you will see the quality for yourself. The address is Summer Garden Buildings, Liberator House, Bidwell Road, Rackheath Industrial Estate, Norwich, Norfolk, NR13 6PT.