Customer Emails and Photos

I would like to give you 10/10 for your first class service on replacing the parts for my gazebo.From first email to delivered parts 3days excellent.Kind regards

Graham, Worthing, Sussex, BN13, Gazebo 106-G, 30th July 2024

Good Afternoon, the product has arrived safe and sound and I would like you to know that the gentleman who delivered the product, was well mannered

and very respectful, he is a credit to the delivery company, Five stars for the service that I have received from Summer Garden Buildings and the delivery company. Thank you so much.

Gail, South Croydon, Surrey, CR2, Aluminium Lean To Gazebo 372, 21st July 2024

Hi Paul,

I just wanted to thank you and your team for a 1st Class ***** service.

The panel is already fitted so many thanks.

Kevin, Redcar, North Yorkshire, TS10, Aluminium Lean To Gazebo 372, 19th June 2025

This is just a quick message to say thank you for a very good experience with purchasing the little growhouse from you. Having had to lose my previous Summer Garden full size greenhouse by an unexpected house move, and unable to accommodate that size again. I was delighted to find that you could supply just what I needed.

From deciding to look for it on Tuesday last week to it having three tomato plants inside it in my garden on Sunday, I couldn't be more pleased. A friend built it for me, taking less than an hour, and it's now looking very good. Further to my query about the shelves, I was very pleased to find that the two upper ones were totally removable, so that I can have the height to grow the tomatoes, and then put the shelves back in over the winter, which will strengthen the structure.

Having bought the base fixings, we found that they were able to be used to attach the growhouse to the fence for stability, so that was an additional bonus, with the added advantage that it can be easily removed temporarily for maintenance.

I was also very impressed with the very speedy delivery process, and found APC to be very helpful with the facility to track progress on the day of delivery, as well as a friendly and helpful driver.

All in all it was a totally hassle-free experience, with a good quality product for the price, combined with prompt and efficient delivery, so I just wanted to thank you. It was a pleasure to buy from you, and I can recommend your products and service to anyone. Sadly, it's becoming unusual to be able to praise firms for good service nowadays, so credit where it's due - congratulations on your good service.

Thank you

Christine, Paignton, Devon, TQ4, Growhouse 061, 4th June 2025

Good morning

Just emailing you to let you know staging arrived yesterday everything was fine with the delivery. Thank you for a very pleasent transaction

Kind regards

Robert

Robert, Glasgow, G52, Green 2 Tier Slatted Staging 346, 27th May 2025

Thanks for your email. The delivery was made today. I am very impressed with the goods.Thank you.

Michael, Walsall, West Midlands, WS9, Green 1 Tier Slatted Staging 305, 10th April 2025

Just a message to thank you for your prompt and courteous service to rectify the problem I had with one of the glazing bars.

John, Wolverhampton, West Midlands, WV6, Aluminium Greenhouse 080, 4th April 2025

Hello Jonathan

Many thanks for all this – we are so relieved and very confident in the new route you have created for us.

Very impressed with Summer Garden Buildings particularly staff and fully realise we are where we are through no fault of yours.

Best regards

Karen, Grange-over-Sands, Cumbria, LA11, Apex Summerhouse 716, 4th April 2025

Many thanks Tony.

Excellent service from SGB

Kind regards

Ian, Uppingham, Rutland, LE15, Wheelie Bin Store 151, 19th March 2025

Thank you so much, Paul for your help. I'll certainly try your your suggestions.

Great aftercare service - amazing!

Best regards

Anne, Ilkeston, Derbyshire, DE7, Corner Summerhouse 572, 17th March 2025

I found the website easy to use especially for an OAP with limited technical know-how and look forward to receiving my bench.

Margaret, Haywards Heath, West Sussex, RH16, 2 Seater Bench 432, 17th March 2025

The missing boards have just been delivered thank you so much for getting them to me super fast ,

Michelle, Ipswich, Suffolk, IP2, Pent Summerhouse 843, 2nd March 2025

Thanks for your speedy response to this problem. The replacement sheet has been delivered and was extremely well packaged. All now looks perfect.

Regards

Steve, High Peak, Derbyshire, SK23, Aluminium Lean To Gazebo, 19th February 2025

Hi, just to say a big thankyou for organising a replacement roof panel , it arrived so quickly,

Very happy, you are a wonderful company , regards kath

Kath, Morecambe, Lancashire, LA3, Aluminium Lean To Gazebo 372, 16th February 2025

EXTRA NOTE:- THIS GAZEBO WAS SUPPLIED IN 2022 AND KATH REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

Many thanks again for delivering my order within 3 days...excellent...my wife and I wish to say a big thank you for your efficient service and attention over our order. Will recommend your company to an friends thinking of purchasing garden buildings/greenhouses/etc.

Lets have no more severe storms over the next few years

All the best to the Team at SGB

Alexander, Troon, South Ayrshire, KA10, Aluminium Lean To Greenhouse 045, 6th February 2025

EXTRA NOTE:- THIS GREENHOUSE WAS SUPPLIED IN 2019 AND ALEXANDER REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

Hello

Just had delivery of the missing bits, thanks for speedy delivery, much appreciated 👏 now to get on with building greenhouse in nxt week or so....

Neil, St Austell, Cornwall, PL26, Lean To Greenhouse 116, 5th February 2025

Hi

Just a quick message to say Thank you so very much for your help and prompt service regarding my replacement panel.

It was very much appreciated 5* service in every way.

Kind regards

Gillian

Please pass this on to all involved and your head of department 💯%

Gillian, Ellesmere, Shropshire, SY12, Aluminium Greenhouse 090, 31st January 2025

EXTRA NOTE:- THIS GREENHOUSE WAS SUPPLIED IN 2023 AND GILLIAN REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

Just to let you know my polycarbonate roof sheet has arrived safely today.

May I take this opportunity to thank you for your very prompt help and support on this order.

Well done good old customer service at its best, so rare these days.

Kind regards

Andrew

Andrew, Axminster, Devon, EX13, Aluminium Lean To Gazebo 372, 29th January 2025

EXTRA NOTE:- THIS GAZEBO WAS SUPPLIED IN 2024 AND ANDREW REQUESTED SPARE PARTS IN 2025. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

Hi replacement parts arrived, all good, excellent customer service. Very impressed, so thank you

Regards

Phill

Phill, Beverley, East Yorkshire, HU17, Metal Gazebo 110, 12th November 2024

Thank you for being so efficient and delivery was spot on. I tracked the delivery which was so helpful to us organising our day. The driver was great and put the 2 boxes exactly where I wanted them. Thank you so much

Peter, Colchester, Essex, CO6, Wheelie Bin Store 151, 12th November 2024

Many, many thanks for the downpipes that arrived at lunchtime. Lovely quality as is the Gazebo. All installed to feed one of our new water butt ( we have 13) and an overflow tap installed to divert the 3xcess into a land drain...which is why the gazebo leg has had to be set so far in from the end. Again our thanks.

Elaine, LLanelli, Carmarthenshire, SA14, Aluminium Lean To Gazebo 372, 4th October 2024

Hi - thank you for super quick delivery of this item, it is just what I was looking for and went together a dream unlike others I have seen - thanks again

Pauline, Rochdale, Greater Manchester, OL11, Green 2 Tier Slatted Staging 346, 17th September 2024

Hi Paul,

Wow it's so obvious once you know! Thank you so much for the help, I'm sure it's not easy dealing with this type of query when you're busy. Will be leaving a smashing review for sure

Cheers,

Glen, Cleethorpes, Lincolnshire, DN35, Aluminium Lean To Greenhouse 340, 21st August 2024

EXTRA NOTE:- THE CUSTOMER HAD A FITTING QUERY RELATING TO HIS GREENHOUSE WHICH WE WERE HAPPY TO ASSIST WITH

Excellent Price, excellent product and fantastic customer service - many thanks !!

Cheers Nigel.

Nigel, Mablethorpe, Lincolnshire, LN12, Aluminium Greenhouse 032, 22nd June 2024

Hi Jonathan,

Finally received goods today after delays by the courier. Now have the task of assembly. Thanks for your good service,

Regards, Steve

Stephen, Welwyn Garden City, Hertfordshire, AL7, Pressure Treated Garden Bar 868, 17th May 2024

Hi Paul

That's great. Thank you.

Really pleased with the purchase and amazing delivery time and customer service btw. Will be sure to leave a great review!

Helen, Southport, Merseyside, PR9, Wheelie Bin Store 151, 13th May 2024

Delivered today (only ordered yesterday) and just wanted to compliment the delivery firm - driver was very helpful in lifting items into garden at back of house.

We bought one of these gazebos four years ago but have recently moved and left it behind, so wanted the same. Excellent value.

Many thanks

Karen, Redditch, Worcestershire, B97, Metal Gazebo 268, 30th April 2024

Dear Tamara,

I would just like to thank you for all the wonderful information that you have sent to me. You have given me peace of mind so that I am able to contact some of my local offices where I live. Thank you so much for your help.

Kind regards,

Michael

Michael, Hastings, East Sussex, TN38, Aluminium Greenhouse 090, 27th April 2024

Hello,

Just to advise that my Gazebo arrived safely first thing this morning.

Your fast and efficient service is very much appreciated.

Regards,

Jim, Bonnyrigg, Midlothian, EH19, Gazebo 104-G, 24th April 2024

Hi Louise,

Many thanks, what an amazing service, I will be sure to leave a review once I have completed the project, hopefully by tomorrow

🤞

Sid

Sid, Exmouth, Devon, EX8, Aluminium Greenhouse 080, 15th April 2024

Tamara & Paul & Co,

Parts arrived this morning. Thank you very much for a good service at a fair price.

Best regards,

Alister, Johnstone, Renfrewshire, PA5, Metal Gazebo 164, 10th April 2024

EXTRA NOTE:- THIS GAZEBO WAS SUPPLIED IN 2023 AND ALISTER REQUESTED SPARE PARTS IN 2024. WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

Hi folks

Just to say the bench has arrived and in its price of place, ready for the Open Day at bowls in memory of my mum and dad

Thank you so much for your excellent service on order and delivery - and we are absolutely delighted with our purchase.

Have a lovely wee day and thanks again for everything.

H xx

Helen, Glasgow, South Lanarkshire, G74, Teak Garden Bench 262, 28th March 2024

Nick, Farnborough, Hampshire, GU14, 5x12 Shed 111, 28th March 2024

Maria, Northwich, Cheshire, CW8, 8x8 Corner Cabin 197, 27th March 2024

Darren, Harwell, Oxfordshire OX11, 8x11 Log Cabin 021, 26th March 2024

George, Wickford, Essex, SS12, 13x10 Log Cabin 016, 17th March 2024

Hello

This is just to say thank you very much for sorting the delivery of the potting bench which arrived this morning. Once given as the birthday gift next week, it will be opened and checked.

Regards

Thirza, Abbeymead, Gloucester, GL4, 2 Tier Galvanized Steel Potting Bench 393, 15th March 2024

Hi - yes, I agree with this amended order adding on composite joists.

Big thanks to Shane who called to raise this with me, it is much appreciated.

If you need anything else please let me know.

Have a good day.

James, Orpington, BR5, Composite Decking Kit 288, 12th March 2024

Perfect. Thank you! Another reason why I'm happy to have referred people to you!

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On 12/03/2024 Summer Garden Buildings wrote:

Hi

Thank you for your email

I have attached a zip file containing pdf files of each page. If you are unable to open it please let me know and I will try to send the files individually.

I hope these help.

Regards

Paul

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On 12/03/2024 Dan wrote:

Hi. Do you have the build/installation instructions including dimensions spec list, available for this? I seemed to have misplaced them and are considering moving the building in the garden.

Thanks.

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Dan, Keighley, West Yorkshire, BD20, 10x13 Log Cabin 012, 12th March 2021

EXTRA NOTE:- THIS CABIN WAS SUPPLIED IN 2021 AND DAN SENT AN EMAIL REVIEW ON 26th MARCH 2021

Anne, Coltishall, Norwich, NR12, 10x10 Wooden Gazebo 508, 11th March 2024

EXTRA NOTE:- THE CUSTOMER ADDED THE DECORATIVE WALL SCREENS, THE PLANTER AND THE RAIN CHAIN.

Recently received your garden gazebo and we would like to say how delighted we are with it. Speedy delivery everything needed to erect promptly. Neat design and good price what more could we ask.

Christine, Fakenham, Norfolk, NR21, 10x12 Aluminium Lean To Gazebo 395, 6th March 2024

Sandra, Bristol, BS16, 12x10 Log Cabin 233, 6th March 2024

Lucy, Mulbarton, Norfolk, NR11, 15x10 Corner Cabin 199, 5th March 2024

The bench arrived and is really lovely thank you very much for all your help. It is bigger than I thought, but I will make it work. Thank you very much for your service and I will do business again with you.

Regards

Jill, Stowmarket, Suffolk, IP14, Teak Garden Bench 166, 2nd March 2024

Just fitted! Looking good and workmen said very easy to fit.

Venture Farm Animal Sanctuary, Mattishall, Norfolk, NR20, Shed 138 x 2, 27th February 2024

EXTRA NOTE:- VENTURE FARM IS A REGULAR CUSTOMER - CLICK HERE TO SEE MORE IMAGES FROM VENTURE FARM

Celia, Witney, Oxfordshire, OX29, 13x25 Wooden Gazebo 413, 24th February 2024

Steve, Amscock, Stratford upon Avon, CV37, 13x20 Log Cabin 013, 21st February 2024

Margaret, Henley on Thames, RG9, 10x13 Log Cabin 012, 21st February 2024

Chris, Moreton, Wirral, CH46, 10x12 Log Cabin Shed 424, 17th February 2024

James, Swansea, SA2, 10x10 Wooden Gazebo 154, 12th February 2024

Johnny, Coventry, CV3, 6x6 Greenhouse 135, 12th February 2024

Hi,

I am pleased to inform you that we have just sucessfully installed the gazebo we purchased in December last year.

Your instructions were very clear and concise.

As a matter of interest I enquired with Ipswich Borough Council with regards to planning permission. No planning permission is required if the height is less than 2.5 metres which we ensured was met.

Best regards

Paul

Paul, Ipswich, IP2, 8x10 Aluminium Lean To Gazebo 372, 11th February 2024

EXTRA NOTE:- FOR PLANNING AND OTHER ADVICE SEE OUR INFORMATION PAGES.

Richard, Battle, East Sussex, TN33, 6x8 Garden Office 401, 4th February 2024

Robert, Holmer Green, High Wycombe, HP15, 10x14 Two Room Corner Cabin 188, 4th February 2024

Lydia, Hurstpierpoint, Sussex, BN6, 7x8 Barrel Sauna 989, 3rd February 2024

Sam, Yaxley, Suffolk, IP23, 12x18 Log Cabin 343, 31st January 2024

It has been admired by our neighbours and I have passed on your details to them.

Thank you for your security advice. It is now anchored with a metal chain and lock to a very heavy concrete parasol base which has a hole all the way through it. It is on the left of the bench with a plant pot on top.
Best Regards

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On 24 January 2024 Heather wrote:

I just wanted to thank you for excellent service and very good value for money. I ordered the vintage bench yesterday. It arrived today. We assembled it in no time. It is very firm & good quality & is now in the front garden. We are trying to think of a way to anchor it to a railing as it looks so good and may attract a thief. Thank you so much.

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Heather, Isleworth, London, TW7, Vintage Bench 630, 29th January 2024

Jonathan (DEVELOPER), Sheerwater, Woking, Surrey, GU21, Triple Bin Store 151, 29th January 2024

EXTRA NOTE:- EACH HOUSE INCLUDES A BINSTORE 151 AT THIS NEW HOUSING DEVELOPMENT.

Peter, Ventnor, Isle of White, PO38, 16x12 Log Cabin 550, 22nd January 2024

Joan, Ystrad Meurig, Ceredigion, SY25, 10x12 Summerhouse 129, 15th January 2024

Daniel, Banstead, Surrey, SM7, 13x13 Log Cabin 016, 13th January 2024

Anthony, Snitterfield, Warwickshire, CV37, 6x9 Dwarf Wall Victorian Greenhouse 666, 11th January 2024

Dear Louise,

Thank you for arranging to send parts although you don't usually do spares, I really appreciate your help.

They promptly arrived today

I can now replace damaged parts.

Kind regards,

Richard, Morden, Surrey, SM4, 10x16 Aluminium Lean To Gazebo 372, 8th January 2024

EXTRA NOTE:- WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.