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This useful guide contains information and advice about all aspects of your delivery. Please take a few minutes to read it. Also, please print it or save it on your computer for future reference. You should also have received our Important Product Information with comprehensive advice and useful tips to help you enjoy your purchase to the full. Please contact us if you have not received it.
Your order includes delivery and installation on the same day by specialist trained staff in dedicated vehicles.
CONTENTS
Scroll down or click on the links below:
THE LORRY
The delivery vehicle could be as large as the articulated lorry pictured above.
- A typical concrete building weighs several tonnes.
- Each concrete wall panel weighs around 100 kilogrammes.
- Concrete buildings are the heaviest garden buildings we supply.
- Delivery of these solid and durable buildings requires heavy duty equipment.
- The fitters may arrive in the lorry or they may arrive at around the same time in a separate van.
The delivery vehicle will not be smaller than the rigid lorry pictured above.
- Please advise if access for the larger lorry is difficult.
- Reasonable access to your property and parking directly outside is assumed.
- Please contact us if there are any low bridges, narrow bridges, weight limits, width limits, parking restrictions, unloading restrictions or narrow lanes at or near your property.
THE TRUCK MOUNTED FORK LIFT
- Most of the lorries include a truck mounted fork lift to assist with unloading.
- The fork lift is used to unload the wall panels and other heavy components from the lorry.
- If the lorry cannot reach your property the fork lift can be used to carry the components from a short distance away.
- At most addresses the fork lift delivers the wall panels and other components onto the drive.
- Most of our concrete buildings are placed on the site of a previous garage with easy fork lift access over the drive.
- The truck mounted fork lift has tyres which are suitable for any drive surface including tarmac, concrete, gravel or chippings.
- The 4 way fork lift drives forward, backwards or sideways as required in a confined space.
- The fork lift is too wide to pass through a single gate.
- The fork lift is narrow enough to pass through any double gate with car access.
THE TROLLEYS
- Trolleys are used to carry the wall panels and other heavy components to inaccessible areas which the fork lift cannot reach.
- Trolleys are normally used for sheds and workshops which are sited in a back garden.
- Trollies will pass through a gate or passageway which is at least 3ft (900mm) wide.
- With advance notice trollies can negotiate a few steps or a patch of soft lawn.
- Please advise if the route to your building is less than 3ft (900mm) wide at the narrowest point. Narrow trolleys are available with notice if required.
- Please advise if the route to your building includes some steps. Chocks and extra boards are available with notice if required.
- Please advise if the route to your building requires a trolley to cross a patch of soft ground such as soil, lawn or gravel. Extra boards are available with notice if required.
THANK YOU FOR SHOPPING WITH SUMMER GARDEN BUILDINGS
We produced these guidance notes in order to inform and reassure our customers, with detailed advice about many aspects of the delivery. However, despite our best efforts to provide comprehensive and accurate information and to update the details as required it is not always possible to describe in advance every situation which may arise. We apologise if your specific circumstances or queries are not adequately covered. All timescales are approximate and any procedures described may be subject to change. Please contact us if you have any queries.