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UPDATE - Some deliveries are less reliable at present. Please allow a little longer. Thank you for your patience. Our showcentre is closed. READ MORE ...
Stock products are delivered within a few days. Many other products are made to order. Please check individual products for specific delivery information.
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Frequently Asked Questions - Answers To The Most Popular Questions

Do the prices include VAT?

  • All prices include VAT at 20%.

Do you provide a fitting service?

  • We install many of our buildings throughout the UK.
  • Installation is normally an option but some buildings are installed free.
  • Installation prices are normally listed near the building prices.
  • Some of our best value budget priced buildings are only available for DIY self assembly.
  • Please enter the first half of your postcode to see the fitting options in your area.
  • After entering the first half of your postcode you can see the installation prices in your area on the product pages.

Some products include free installation ...

  • Free installation is included with all Concrete Garages.
  • Free installation is included with some Sheds and Summerhouses
  • Free installation is included with most of our Garden Offices
  • In addition, some of our Garden Furniture is delivered fully assembled and ready to use

Some products include optional installation ...

  • Optional installation is offered with many of our Sheds and Summerhouses
  • After entering the first half of your postcode you can see the installation prices in your area on the product pages.
  • The installation prices are listed as an option below the building prices.
  • We also offer low cost local Greenhouse fitters, Log Cabin fitters and Wooden Gazebo fitters in many areas.
  • After entering the first half of your postcode you can see the installation prices in your area on the product pages.
  • The installers available in your area are listed as an option below the building prices.
  • Next to each installer is a link to their installation prices - to see the prices click on the small blue circles with an "i" symbol.

Do you provide a base laying service?

  • Low cost local base layers are available in many areas, with fitted buildings only.
  • Please enter the first half of your postcode to see the base laying prices in your area on the product pages.
  • The base layers available in your area are listed as an option below the building prices.
  • Next to each base layer is a link to their installation prices - to see the prices click on the small blue circles with an "i" symbol
  • We also offer DIY plastic base kits in many sizes.

Can anybody use your installation and base laying services?

  • No, our installation services are not available separately, you must be our customer to qualify.
  • We only install buildings for customers who purchased a building from us.
  • We only offer base laying services with buildings which include either free or optional installation
  • Many of our cheapest and most popular buildings are DIY only with no installation or base laying options available

How do I avoid missing out on special offers?

  • Many of our prices are fixed for at least a few days with a closing date.
  • Our closing dates mean that you can continue shopping around with confidence up to the closing date.
  • Any price changes will be made after the closing date.
  • Our closing dates give customers time to consider before making their purchase - in an online marketplace where prices can be changed in seconds.
  • If you like the price, we recommend that you buy on or before the closing date.
  • With almost all of our products you can normally delay delivery until you are ready.
  • Occasionally a special offer is only available with immediate delivery but this should be clearly described on the product page.

I'm confused - how do I find the right product?

  • We are proud to offer a huge choice from basic to exclusive and whatever you want we have a competitive offer.
  • To find it fast use our Search Options
  • The Search Options are listed in a panel at the top of the page when you open a new category e.g. Sheds
  • When you scroll down the panel disappears but you can restore it anytime - just click on the Show Search Options link at thetop of the page.
  • Always try a mixture of several searches to be sure you see the full range.
  • For example, if you want a specific size search for the next largest and the next smallest size.
  • To see the choice of products in your area enter the first half of your postcode at the top of any page.

Help - I need expert advice!

  • Our expert advisers are the best anywhere and our advice is free and without obligation.
  • If you cannot find the right product please CLICK HERE to Contact Us

Where can I see your buildings on display?

  • Our show centre in Norwich has been closed since the Covid-19 pandemic started and we are not sure if or when it will re-open.
  • The two employees who work at the show centre are classified as high risk and both have been reassigned to other duties.

What are your opening hours?

  • We are currently open 5 days a week, Monday-Friday 9.00-5.30.

Click here to return to FREQUENTLY ASKED QUESTIONS.

We are currently open and taking online orders as normal.