Important Information About Your Order

This useful guide contains information and advice about all aspects of your delivery. Please take a few minutes to read it. Also, please print it or save it on your computer for future reference. You should also have received our Important Product Information with comprehensive advice and useful tips to help you enjoy your purchase to the full. Please contact us if you have not received it.

YOUR GREENHOUSE DELIVERY

Your order includes delivery by specialist trained staff in dedicated vehicles. The benefits of a specialist delivery service include less damage and helpful drivers who will carry your greenhouse and the glass to your chosen storage place. This greenhouse can normally be delivered even if access is restricted. All packages are designed to pass through a normal single door.

CONTENTS

Scroll down or click on the links below:

• GREENHOUSE DELIVERIES - Important Safety Information
• GREENHOUSE DELIVERIES - Glass Storage
• GREENHOUSE DELIVERIES - Frame Storage
• GREENHOUSE DELIVERIES - The Delivery Vehicles
• DIY INSTALLATION - Some Useful Tips

IMPORTANT SAFETY INFORMATION

Your order includes glass, which is potentially a major safety hazard so please read this information urgently.

• Consider the safety of you and anybody who helps you while handling glass at your property.
• If possible ask the driver to store the glass in a place where it is safe until you are ready for installation.
• If possible your greenhouse installer should handle the glass for you. Installers are normally experienced at handling glass.
• If you need to handle the glass yourself you should be extremely careful.
• Wear strong and thick cut resistant gloves at all times when handling glass.
• Ensure that your wrists are fully protected with long sleeves in thick and strong cut resistant fabrics.
• Wear thick and strong cut resistant footwear and trousers to protect your legs and feet.
• Carry only one piece of glass at a time.
• Always concentrate fully when handling glass from before you pick it up until after you have put it down.

Please also consider the location where the glass will be stored within your property and consider whether it is safe.

• Is it possible that you, your family or a visitor could be injured by the glass?
• Could pets or children have access to the glass?
• Is it possible to restrict access to the area, for example by locking a door or a gate?
• Do any sharp edges need covering?

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GLASS STORAGE

• We recommend that glass is stored in a safe place where the driver will stack it neatly for you.
• The glass is normally delivered in individual panes which are supplied loose.
• The largest pieces of glass are up to 5ft tall and 2ft wide and only a few millimetres thick.
• There are also a number of smaller pieces of glass.
• Most of the glass panes are rectangular in shape but a few are square and a few are triangular to suit the angle of the roof pitch.
• A small greenhouse includes around 40 pieces of glass and occupies an area up to 5ft tall and 2ft wide and 1ft deep (1500x600x300mm)
• A large greenhouse includes around 80 pieces of glass and occupies an area up to 5ft tall and 2ft wide and 1ft 6in deep (1500x600x450mm)
• Choose a storage area where children and pets rarely go and make sure they are kept away while the glass is there.
• At most properties the best glass storage area is a corner of the garage, in the shed or under the carport.
• It is also possible to store glass in a conservatory, a utility room or a spare bedroom but you may need to restrict access.
• We recommend storing glass undercover. If it gets wet the individual panes of glass may stick together and members of the public struggle to prise them apart without breaking the glass.
• If the glass is stored outside it should be well covered with a good quality tarpaulin.

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FRAME STORAGE

• The aluminium frame components are normally delivered in one or two long thin boxes.
• A small greenhouse includes a frame box 7ft long and 12in wide and 6in deep (2000x300x150mm)
• The largest greenhouses may includes a frame box up to 13ft long and 12in wide and 6in deep (4000x300x150mm)
• We recommend storing the frame box undercover.
• If it is stored outside the frame box, the components and the instructions may get wet.
• If the frame box is stored outside it should be well covered with a good quality tarpaulin.
• If the frame box is stored outside and uncovered we recommend removing the instructions first.

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THE DELIVERY VEHICLES

The delivery vehicle will be no larger than the lorry pictured above.

The delivery vehicle will be no smaller than the large van pictured above.

• Please advise if access for the larger vehicle is difficult.
• Reasonable access to your property and parking directly outside is assumed.
• Please contact us if there are any low bridges, narrow bridges, weight limits, width limits, parking restrictions, unloading restrictions or narrow lanes at or near your property.

• Our larger lorries are bigger than the large bin lorry pictured below.
• Please advise if a large bin lorry cannot easily park outside your property.

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DIY INSTALLATION - SOME USEFUL TIPS

• If you are installing your first greenhouse be prepared for it to take a long time.
• Do not attempt to glaze a greenhouse in windy weather.
• Beware at all times while handling glass which is dangerous.
• Beware at all times while handling metal components with sharp edges.
• Wear gloves throughout the assembly.
• Wear goggles or glasses whenever you handle glass or spring clips.
• Keep pets and children away during installation.
• Read the instructions fully before you start.
• It can save valuable time later if you know the next few steps and the order in which the assembly should be carried out.
• Check that all components including the glazing are present before starting the installation.
• Keep all fixings and small components in a container so you cannot lose them.
• Do not force the components into position.
• Do not cut or drill any components without first consulting us.
• Do not tighten the fixings until the end. The bolts should be finger tight until the assembly is complete. This ensures flexbility which you will need throughout the installation, especially at the end.
• Assume that the components have been precisely and correctly made. Mistakes are rare. If the components do not fit together easily it is probably because you are holding one of the components inside out or upside down.
• Assume that all of the components have been delivered. Mistakes are rare. If you cannot find a component look again. Perhaps the missing component is much smaller than you expect? Perhaps it is packed with a larger component and you missed it? Perhaps the missing component has already been fitted to another component so it is not separate.
• Do not always trust the instructions in every detail because occasional typographical and numerical errors can occur.
• Do not throw away any packaging until the installation is complete. If you are missing any components check the packaging thoroughly.
• Be systematic and methodical. Try every possible way of assembling the components in turn until you find the correct combination. There are not many different combinations.

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Thank you for shopping with Summer Garden Buildings.